ELMAG Entwicklungs und Handels GmbH
![ELMAG Entwicklungs und Handels GmbH ELMAG Entwicklungs und Handels GmbH](/fileadmin/user_upload/redakteure/seiteninhalte/Logos/logos_square/ELMAG_logo_Quadrat_weis_2023.png)
The Company
As a wholesaler with high quality standards, ELMAG stands for carefully selected products in the product areas of compressed air technology, welding technology, metalworking, stone cutting technology and power generators. Founded in 1984 by Lorenz and Elisabeth Einfinger, ELMAG, with more than 40 employees today, stands for quality and future-orientation and consistently pursues the goal of transforming customer satisfaction into enthusiasm.
Die Herausforderung
- A wide variety of output channels and formats
- Different requirements of business partners
- Time-controlled transfers
- Catalogue data (with images, item data and item categories)
- Some business partners connected via EDI (purchasing platforms, associations, end customers and regulators)
The
Solution
... is the fully automated control of the entire business data of ELMAG's various business partner groups via the fully integrated sermocore platform.
For a company like ELMAG, which has such diverse business partners as purchasing platforms, associations, regulators and end customers, it is essential that many different complex processes can be handled via one system in order to be able to serve the widely divergent needs of its business partners. sermocore takes on this responsible task and solves this fully integrated with the sermocore platform, so that seamless monitoring and very high process reliability are guaranteed. This direct integration into ELMAG's ERP system (Emasos IQ - www.emasos.com) also simplifies and speeds up the data dispatch process. The intelligent solution enables the processing of both incoming and outgoing business data, so that all data such as orders, order confirmations, invoices, credit notes and even catalogue data including product and category images can be exchanged between business partners without any problems. In accordance with the specific needs of ELMAG's individual customer groups, sermocore ensures that the data reaches the business partners at the right time - by means of time control - and in the appropriate form - for example with an attached summary of the data and additional transmission of a PDF invoice list, for example. Even for those ELMAG partners who do not support automatic EDI, sermocore offers an uncomplicated solution by automatically connecting via e-billing, in which an automatically generated email including a PDF attachment is sent by the system.
Here, sermocore creates a completely optimised, fully automatic data hub as the central processing middleware for all the company's electronic input and output data, thus considerably simplifying the processes for ELMAG when dealing with business partners.
ZITAT
"ELMAG has always endeavoured to be a pioneer in every respect. Be it in terms of product quality or service quality. It is important for us to inspire our customers holistically. The highly diverse and complex requirements for digital data exchange between us or our ERP system and our customers posed a major challenge. It was not easy to find a partner who was up to the challenge. With sermocore, however, we succeeded completely! We are absolutely delighted with the professional, competent collaboration and look forward to many more successful years!"
Head of IT ELMAG Entwicklungs und Handels GmbH